Legal

Cancellations, Returns & Refunds

Last updated: 7 October 2026. This page applies to yubingo.com, operated by 101Gifting.com (GSTIN 09AGDPM6065G1Z9), SF2, Second Floor, Plot 800, Niti Khand 1, Indirapuram, Ghaziabad, Uttar Pradesh 201014 ("we", "us").

1. Branded gifts are made for you

Most of our gifts are branded with your logo and made or prepared specifically for your order, so they cannot be resold. This policy reflects that.

2. Cancellations

You can cancel free of charge before you approve the artwork proof. After you approve the proof and production starts, the order cannot be cancelled; if we are able to stop it, you pay for the work and materials already used.

3. Returns

Branded and customised products cannot be returned for a change of mind. Unbranded samples can be returned within 7 days of delivery if unused and in original packaging; return shipping is paid by you.

4. Damaged, defective or wrong items

If items arrive damaged, defective, short or different from the approved proof, tell us within 48 hours of delivery with photos or an unboxing video. After checking, we will replace or re-brand the affected pieces or refund them, at our choice and at no extra cost to you.

5. Refunds

Approved refunds are paid to the original payment method within 7 to 10 working days of approval. GST is adjusted through a credit note where applicable.

6. Contact

Vinay Singh Mediratta, Grievance Officer, 101Gifting.com, SF2, Second Floor, Plot 800, Niti Khand 1, Indirapuram, Ghaziabad, Uttar Pradesh 201014. Email: w@yubingo.com. Phone/WhatsApp: +91 99111 34347.

Also see: Privacy Policy · Terms of Use · Shipping & Delivery